Run by the forbidding divorcée Carolyn Knapp-Shappey (an unfortunate marriage, namewise, but in Carolyn's opinion, marginally better than Carolyn Shappey-Knapp), her two pilots are the smooth, experienced, and almost-certainly-fired-by-a-big-airline-for-all-around naughtiness Douglas, and struggling, almost competent Martin. All-round help is provided by Carolyn's near-idiot son, Arthur.
Written by John Finnemore, writer for The News Quiz and That Mitchell & Webb Sound.